Wonderfruit Operations Coordinator - Transport Crew & Collaborators (Contract)

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Job Highlights
  • This is an intermediate level position with a focus on supporting the Operations Manager in managing crew & collaborators’ transportation needs.
  • The candidate should have strong organizational skills with an eye for detail.
  • The candidate must be able to handle multi-tasks at once in addition to being able to handle pressure.
  • This role is based in Bangkok, Thailand.
Scratch First, the team behind Wonderfruit and Fruitfull, is looking for an experienced and detail-oriented Operations Coordinator – Transportation (Crew & Collaborators) to join our team for Wonderfruit 2023. As the Operations Coordinator, you will be responsible for managing transportation logistics for crew members, collaborators, and other personnel involved in the event.

Your strong organizational skills, attention to detail, and ability to coordinate complex logistics will contribute to the successful delivery of extraordinary and immersive experiences at Wonderfruit.

Our experiences and festivals exist to encourage, develop, and innovate creative solutions for sustainable living, and to bring about a global community to celebrate them.

We believe that creativity is the catalyst for change.

If you believe the same, read on.
The Role
Transportation Planning:
  • Collaborate with the Operations Manager to develop a comprehensive transportation plan for crew members, collaborators, and other event personnel.
  • Identify transportation requirements, including pick-up and drop-off locations, schedules, and vehicle types.
  • Coordinate with internal departments to gather transportation needs and ensure alignment with event schedules and activities.

Vendor Management:
  • Source and select transportation vendors, negotiate contracts, and establish service agreements.
  • Conduct regular evaluations of transportation vendors to ensure quality and reliability of services.
  • Communicate transportation requirements and expectations to vendors, ensuring adherence to Wonderfruit standards.

Logistics Coordination:
  • Coordinate transportation logistics, including vehicle dispatching, routing, and tracking.
  • Manage transportation schedules and communicate changes or updates to relevant parties.
  • Ensure efficient and timely transportation services, optimizing routes and resources.
  • Collaborate with the Operations Manager and other departments to coordinate transportation for off-site activities and special events.

Crew and Collaborator Support:
  • Liaise with crew members, collaborators, and event personnel to gather transportation needs and preferences.
  • Provide clear instructions and guidelines regarding transportation procedures and schedules.
  • Address inquiries, concerns, and requests related to transportation services in a timely and professional manner.

Health and Safety Compliance:
  • Ensure compliance with transportation regulations and guidelines, including vehicle safety and driver qualifications.
  • Collaborate with transportation vendors to implement and enforce safety protocols.
  • Monitor transportation operations to identify and address any safety-related issues or concerns.

Communication and Reporting:
  • Communicate transportation details and schedules to relevant parties, including crew members, collaborators, and internal teams.
  • Provide regular updates and reports to the Operations Manager regarding transportation logistics, challenges, and improvements.
  • Maintain accurate records of transportation activities, including expenses, usage, and performance metrics as well as sustainability reports
Candidate requirements
  • Bachelor’s degree in Logistics, Transportation Management, Event Management, or a related field (or equivalent experience).
  • Proven experience in transportation coordination or logistics, preferably in the events or entertainment industry.
  • Strong organizational and multitasking skills, with the ability to manage complex transportation logistics.
  • Excellent attention to detail and ability to maintain accurate records and documentation.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Familiarity with transportation management systems and software.
  • Knowledge of transportation regulations and safety standards.
  • Ability to work well under pressure, meet deadlines, and adapt to changing priorities.
  • Availability to work flexible hours, including evenings, weekends, and holidays, based on project demands.
We are a small team, looking for the right fit. The successful candidate will be someone who can think on their feet, participate enthusiastically, and know when to collaborate or when to take the lead. It’s a fast-paced, festival environment—in the office, and at the event. We prioritize good teamwork and bringing a positive, fun attitude to whatever we do.
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